The Code of Ethics is a binding mechanism for all practitioners and all applicants.  Any reported violations of the Code are dealt with by the Ethics Review Panel.

Signing and agreeing to uphold the code is a requirement for every CPRRP in the certification program.  This signature carries with it a presumption that the signer has read the code and understands its principles as well as the consequences of violating the code.  The signing of the code occurs at time of application and at re-application.



Violation of the code of ethics by a CPRRP faces suspension or permanent revocation of the CPRRP credential.  The same applies to CPRRP candidates for examination.   The consequence of a revocation includes that you may or may not apply as a new candidate for CPRRP and the Certification Committee will give reasonable terms and conditions that will need to be adhered to as a CPRRP. 



  • Complaints are to be submitted in writing to the Registrar about the conduct of a member and the complaint shall be dealt with through the following process.

  • Every complaint received shall be reviewed by the Registrar. It must identify the code of ethics principle(s) which has violated the place of the occurrence, the date and time of the occurrence, the people involved and any witnesses to the event.

  • The Registrar may attempt to resolve it informally if such an act is appropriate and/or direct the complainant to the correct venue should the matter in question not relate to the competency of the CPRRP.

  • The person who a complaint is made against is notified by email within three business days of receipt and a written response from them to the Registrar is requested within 30 days. Failure of the CPRRP to respond within this period is considered an act of unprofessional conduct and grounds for disciplinary action.

  • Either party of the complainant or the accused can request a face-to-face meeting and all expenses will be at the cost of the party requesting the in person meeting.

  • The Registrar will provide copies of the complaint and response to the members of the Ethics Review Panel. The panel then has 30 days to review the complaint and request additional information from either party. Prior to the expiry of the 30 days, the panel will meet and discuss their findings.



There are two outcomes of the complaint.

 1. The complaint is not valid and dismissed.

 2. The complaint is determined to be valid with one or more of the following consequence:

  • The accused is informed that there are conditions being placed on their certification and to cease unethical activity. S/he must enter into an agreement to accept and undertake completing a specified course of remedial study

  • If the review panel enters into an agreement with a member or accepts a member’s undertaking for conditions of continued certification, the following actions may be taken;

                        i.     Periodic audits of maintenance of certification record

                      ii.     Required reports to the Review panel or assigned member on specific issues

                    iii.     Other conditions as deemed appropriate by the Review Panel.

  • The accused is suspended from the CPRRP program for a specified amountof time (1 – 3 years) and may reapply for certification after the time of suspension.

  • The accused’s certification is permanently involuntarily revoked. The practitioner may choose to voluntarily surrender her/his certification within two business days of being notified of the revocation.

  • The suspension and revocation shall be publicized on the public website of the Registry.

  • Any other action that is not inconsistent with or contrary to the Practitioner Code of Ethics of PSR/RPS Canada




Decisions of the Ethics Review Panel may be appealed to the Appeal Review Panel of the Certification Committee (CC). The Appeal Review Panel shall consist of Certification Committee members appointed by the Chair of the CC and RRPs in good standing from the PSR membership.  The non-CC RRPs must outnumber the CC RRPs.

The revocation of the credential will be on hold until the appeal review panel’s final decision. 


Appealable Actions:

An action of “Not Approved” on either an initial application for the CPRRPor an application for Third-Year Renewal may be appealed where there is a finding of:

  • Suspension or revocation of the CPRRP by an Ethics Review Panel;

  • Failure to sign the Recovery Rehabilitation Practitioner Code of Ethics;

  • Inaccurate and/or misleading information on the application.


Non-Appealable Actions:

  • Failure to meet eligibility or renewal requirements, including payment of fees.

  • Failure to obtain a passing score on the requirements of the certification process

  • Failure to complete the certification within the allotted period of time.


The submission of a letter of appeal by the appellant begins the appeal process.  This must be done within 30 days of the not approved action.  The letter from the appellant should include relevant facts of the matter and the action taken, the resolution requested and any new information the appellant would like the Appeal Review Panel to consider.  The Appeal Review Panel will notify the appellant with 90 days of the appeal letter of their decision in writing.


After reviewing all relevant facts and details, the Appeal Review Panel may find that the decision:

  • Stands and was legitimate;

  • Was legitimate but terms of suspension and/or revocation will be adjusted; or

  • Was not legitimate and the requested alternative action be granted.


Hearing Not Required

The Ethics Review Panel is not required to hold a hearing or to give any person an opportunity to appear or to make formal submissions before making a decision related to discipline resulting from a submitted complaint.



The Ethics Review Panel may order the member to pay all or part of the costs incurred by the Panel in monitoring compliance with the conditions imposed on the practitioner’s registration.  It may also order the member to pay all or part of the costs of investigations into violations of the Code of Ethics.

Appeal Process


Candidates have the right to appeal any portion of the CPRRP designation process.  All appeals must be in writing and submitted to the Chair of the Certification Committee. Each candidate’s application to become a certified practitioner will be given individual consideration. 

The submission will be reviewed by three members of the Appeal Committee.

All members of the Appeal committee must sign a confidentiality agreement regarding the submission being considered.

The consideration of the submission will be based on a mandatory review process which will include:

  • An appeal committee of one Board member and two general members of PSR/RPS Canada.

  • A letter of statement stating their reasons for the appeal with direct reference to the relevant criteria

  • An investigation of all facts leading to the dismissal of the application by the Registrar.

  • A conversation by the Chair of the Appeals committee with the applicant regarding the outcome of the investigation and further data collection.

  • Notice of outcome to applicant within two weeks of the conversation with the Chair of the Appeals committee.

Code of Ethics–Organizational

Preamble: As an Organizational Member of the PSR/RPS Canada, we publicly declare that we shall adhere to the following code of ethics:

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I. A PSR/RPS Member Organization provides leadership within the organization and in the community that:

A. Respects the rights of persons served, supports their empowerment and recovery, promotes their right to choice and protects their confidentiality;

B. Gives preference to professional and ethical responsibility to persons served versus personal or agency business;

C. Encourages and advocates for the rights of the individual in dealing with other providers of services and supports;

D. Encourages adherence to the Psychiatric Rehabilitation Practitioner Code of Ethics, Psychiatric Rehabilitation Principles, and the Multicultural Principles and Standards; and

E. Serves as a responsible steward for public and private funds.


II. A PSR/RPS Member Organization shall provide supports and services that:

A. Recognize and accommodate individual differences based upon religion, ethnic or racial heritage, gender, age, sexual orientation, social or economic status or disabling conditions;

B. Focus on recovery, establishment or re-establishment of roles in the community, development of a personal support network and optimal quality of life;

C. Are person-centred, holistic, and actively support the involvement of the individual in the community activities (e.g., school, work) throughout the rehabilitation process; and

D. Are designed to meet the needs of the individual with emphasis on promoting choice, inclusion, growth and development.


III. A PSR/RPS Member Organization manages its financial and other resources in a manner that assures:

A. A safe and healthy environment for its staff and persons served;

B. Ongoing training and educational opportunities for staff, volunteers and individuals involved in governance;

C. A competent and committed staff;

D. A culturally diverse staff;

E. Responsible stewardship over public and private funds with which it is entrusted; and

F. Maintenance of the physical assets of the organization


IV. Agreement to Abide by the PSR/RPS Organizational Code of Ethics:

Each applicant for Organizational membership with IAPSRS is required to abide by the PSR/RPS Canada Organizational Code of Ethics.


For a downloadable copy of this document, CLICK HERE. 

Code of Ethics–Practitioner

Psychosocial Rehabilitation (PSR) Réadaptation Psychosociale (RPS) Canada (PSR RPS Canada) is a leader in transforming the mental health sector to be an inclusive society where people achieve full social inclusion.

Canadian Psychosocial Rehabilitation Recovery Practitioner

PSR/RPS Canada



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The Code of Ethics for Certified Psychosocial Rehabilitation Recovery Practitioners defines the principles and values that are expected of practitioners. It is a clear identifier that the signatories believe in a strength-based approach with respect and dignity for every individual. For those people who adhere to this Code of Ethics, there is a belief that every person has the right of full social inclusion in our society. Signing and agreeing to uphold the code is a requirement for every CPRRP in the certification program. This signature carries with it a presumption that the signer has read the code and understands its principles as well as the consequences of violating the code. The signing of the code occurs at time of application and at re-application.



Violation of the code of ethics by a RRP faces suspension or permanent revocation of the RRP credential. The same applies to RRP candidates for examination. The consequence of a revocation includes that you may or may not apply as a new candidate for RRP and the CC will give reasonable terms and conditions that will need to be adhered to as a CPRRP.



These are fundamental principles that we aspire to and are the overall framework for guidance and practice.

  • ETHICAL BEHAVIOUR: Practitioners uphold and advance the mission, principles, and ethics of the profession. All practitioners strive to practice within the scope of the principles, standards, and guidelines.

  • INTEGRITY: Practitioners act in accordance with the highest standards of professional integrity and impartiality. Practitioners strive to resist the influences and pressures that interfere with their professional performance. Practitioners are continually cognizant of their own needs, values, and of their potentially influential position, in relationship to persons receiving services. Practitioners foster the trust of persons receiving services and do not exploit them for personal gain or benefit. Practitioners act fairly and honestly in professional relationships and business practices, and do not exploit them for personal gain or benefit.

  • FREEDOM OF CHOICE: Practitioners make every effort to support self-determination on the part of the person using their services and support the individual's full participation in their recovery process and be person-directed. When practitioners are obligated to take action on behalf of a person receiving services who has been involved in the judicial system, they safeguard the persons' interests, rights, and their previously expressed choices. When another individual has been legally authorized to act on behalf of a person receiving services, practitioners collaborate with that person, always taking into consideration the previously expressed desires of the person receiving services.

  • JUSTICE: The practitioner's primary responsibility is to persons receiving services. Practitioners provide persons receiving, or about to receive, services with accurate and complete information regarding the extent and nature of the services available to them; any relevant limitations of those services; criteria for admission, transition and discharge. Practitioners provide information about their professional qualifications to deliver services to people using those 3 services. Practitioners apprise persons receiving services, in clear and understandable language, of their rights, risks, opportunities, and obligations associated with service(s) to them and avenues of appeal available to them, as well as the right to refuse services and the consequences of such refusal.

  • DUTY TO REPORT BREACHES of the CODE: Practitioners are honest, and objective in reporting their professional activities and judgments to appropriate third parties, including courts, health insurance companies, those who are the recipients of evaluation reports, and others. If practitioner's ethical responsibilities conflict with law, regulations, or other governing legal authority, practitioners clarify the nature of the conflict, make known their commitment to the Code of Ethics, and take reasonable steps to resolve the conflict consistent with the Code. If the demands of an organization with which practitioners are affiliated or for whom they are working are in conflict, communicate their commitment to the Code and take reasonable steps to resolve the conflict consistent with the Code.

  • RESPECT FOR DIVERSITY & CULTURE: Practitioners practice and promote multicultural competence at all times and in all relationships in the practice of psychosocial rehabilitation. Practitioners obtain training regarding multicultural competency on an ongoing basis to maximize their competency to provide the latest, up-to-date recovery services to persons of diverse background. Practitioners study, understand, accept and appreciate their own culture as a basis for relating to the cultures of others. Where differences influence the practitioners' work, the practitioner shall seek training and consultation. When unable to provide culturally and linguistically appropriate services to an individual, a practitioner will arrange a referral to alternate or supplementary services. Practitioners demonstrate respect towards the cultural identities and preferences of persons using their services, and respect the right of others to hold opinions, beliefs and values different from their own. Practitioners decline to practice, condone, facilitate or collaborate with any form of discrimination on the basis of ethnicity, race, colour, gender, sexual orientation, age, religion, heritage, marital status, political belief, mental or physical challenges or any other preference of personal characteristic, condition or state. Practitioners recognize that families as defined by the person can be an important factor in rehabilitation and strive, with the consent of the person using services, to enlist family understanding and involvement as a positive resource in promoting recovery.



The fundamental standards are descriptive ideals indicating how practitioners can implement the foundational principles. The standards are grouped in sections indicating important areas for ethical practices.


COMPETENCE: Practitioners are proficient in professional practice and the performance of professional functions. Practitioners incorporate recognized psychosocial rehabilitation practices and principles in their work. Practitioners make maximum use of their professional skills, competence, knowledge and advocacy when delivering psychosocial rehabilitation services. When practitioners experience personal problems that may impair their performance, they seek guidance and refrain from professional activities that may be affected. Practitioner obtain training and education and review relevant literature related to the psychosocial rehabilitation field on an ongoing basis and actively incorporate knowledge and/or skills gained into their practice. Practitioners ensure that delivery of their practice and services follows professional practice guidelines, including the core principles of psychosocial rehabilitation and any specific practice guidelines or fidelity requirements that apply to their specific service or program, through ongoing program and practice evaluations. Practitioners are responsible for identifying and developing knowledge for professional practice, and sharing knowledge and practice wisdom with colleagues.


INFORMED CONSENT: Practitioners fully explain the limits of confidentiality to the person using services, at the outset of services, at the outset of services and as needed, including providing information about any privacy standards, regulations or laws. The practitioner fully explains any legal or moral 'duty to warn' requirements. Practitioners follow guidelines for obtain written permission before recording of activities, for safe maintenance, storage, and disposal of the records of persons using their services so that unauthorized persons shall not have access to these records. Practitioners uphold policies and procedures designed to ensure that only persons authorized to access records do so, in keeping with regulations and organizational policies and guidelines.


ADVOCACY: Practitioners educate and promote the use of PSR recovery-orientated practices at policy and service development discussions. Practitioners act to expand choice and opportunity for all persons, in particular those experiencing a psychiatric challenge. Practitioners advocate for and assist people to advocate for themselves against discriminatory behaviour and to access desired opportunities to further their recovery. Practitioners promote social justice and the general welfare of society by promoting the acceptance of persons who experience mental illness. Practitioners work toward the elimination of discrimination and oppression within society. Practitioners strive to eliminate attitudinal barriers, including stereotyping and discrimination towards people who live with psychiatric challenges. Practitioners demonstrate and promote activities that respect diversity among professionals, individuals served, and local communities.


PROPRIETY: Practitioners take care to avoid any false, misleading or deceptive actions in setting fees or seeking reimbursement or funding for the services they provide. Practitioners actively work to maintain high standards of person conduct in their role. While the private conduct of practitioners is a personal matter, the actions of these individuals must not compromise the fulfillment of their professional responsibilities or reflect poorly upon the profession. When practitioners make statements or take actions as private individuals, they clearly distinguish these statements and actions from those taken as a representative of the psychosocial rehabilitation profession, organization or agency.



The guidelines are prescriptive statements recommending practitioner tasks that are essential to ethical practice. The guidelines are grouped into categories that represent areas where ethical practice may create a special challenge for practitioners. Practitioners should be aware that these guidelines do not cover every possible circumstance where ethical dilemmas may arise. Should an ethical dilemma arise, practitioner should be able to justify their decisions and actions, including explaining how the Code of Ethics was considered and applied.


Promotion of Ethical Behaviour: Practitioners recognize ethical issues and dilemmas. Practitioners seek training in and abide by Code of Ethics, as well as other professional codes under which they practice, and consult with colleagues and supervisors regarding resolution of specific ethical dilemmas. When seeking consultation on an ethical issue, practitioners maintain confidentiality. When a practitioner believes that a colleague has violated an ethical principle, standard or guideline, then he/she brings that concern to the individual for informal resolution prior to reporting it. In the event that practitioners fail to conduct themselves in accordance with the Code of Ethics, persons receiving services, advocates, or other professionals can initiate a complaint to the Registrar. It will be reviewed by the Ethics Review Panel of the Certification Committee of PSR/RPS Canada and will issue findings. Practitioners must not accept gifts of substantial nature from people using their services.


Practice Responsibilities: Practitioners actively apply psychosocial rehabilitation principles, practices, multicultural standards, guidelines for involvement of persons using services, and the CPRRP Code of Ethics in their practice and service delivery. Practitioners are knowledgeable of, and act in accordance with, the laws and statutes in the legal jurisdiction in which they practice regarding all issues that affect their practice. Practitioners recognize and practice within the boundaries of their competence and work to improve their knowledge and skills in those approaches most effective with the individuals who use their services.


Confidentiality: Practitioners follow the protections and limits of confidentiality as prescribed in their jurisdictions. They use language that is clear and understandable to the person using the services. Practitioners explicitly described the purposes for which personal information is obtained and how it may be used.

Practitioners explain to service users how to make their preferences known regarding their rights to determine who can and cannot have access to their records, or knowledge of their treatment. Practitioners inform people receiving services when their services are being provided by an individual who is under supervision. Practitioners inform the person using services who is the supervisor and offer the person in services an opportunity to meet with the supervisor.


Rights Protection: Practitioners do not intimidate, threaten, harass, use undue influence or make unwarranted promises of benefits to persons receiving services. Practitioners avoid coercion, even in its subtle forms that may lead to a misuse of the power and influence of practitioner role. When conflicts arise between organizational or system demands and the rights of an individual using services, the practitioner supports and advocates for the rights of that individual.


Individualization: Practitioners recognize cultural, individual and role differences due to factors such as age, gender, race, ethnicity, heritage, religion, sexual orientation, disability, language and socioeconomic status. Practitioners perform assessments and use interventions and modalities that are appropriate to the persons determined needs, beliefs and behaviours.


Multiple Roles and Relationships: A multiple relationship occurs when a practitioner is in a professional role with a person and at the time is in another role with the same person. Practitioners refrain from entering into a multiple relationship if the multiple relationships could reasonably be expected to impair the practitioners’ objectivity, competence or effectiveness in performing him/her functions as a practitioner or otherwise risks exploitation or harm to the person with whom the professional relationship exists.

It is the responsibility of the practitioner to conduct himself/herself in a way that does not jeopardize the integrity of the helping relationship, and seek supervision to handle any real or potential conflicts. Multiple relationships that would not reasonably be expected to cause impairment or risk exploitation or harm are not unethical.

Practitioners do not engage in sexual activities or sexual contact with persons receiving services, because of the potential for harm to the person. Practitioners should not engage in sexual intimacies with persons they formerly provided services to.

If practitioners engage in conduct contrary to this prohibition or claim that an exception to this prohibition is warranted because of extraordinary circumstances, it is practitioners - not persons formerly receiving services -- who assume the full burden of demonstrating that the persons formerly receiving services has not been exploited, coerced, or manipulated, intentionally or unintentionally. Practitioners avoid relationships or commitments that conflict with the interest of persons receiving services, and seek supervision should such situations arise.

Practitioners are aware of professional boundaries in collegial relationships, including supervision, and manage non-professional roles in a manner that does not compromise the professional relationship.


Supervision: Supervisors who are psychosocial rehabilitation practitioners seek training and build competence in both clinical practice and supervision. Supervisors guide supervisees in following this ethical code. Supervisors ensure clear communication in establishing competency standards. Supervisors support supervisees in setting professional development goals and detailing the tasks to achieve them. Supervisors model and engage supervisees in objective and balanced self-assessment. Supervisors inform supervisees about performance expectations, including competencies required, standards for acceptable completion of job duties, and any rules that relate to general practice. Supervisors refrain from entering into multiple roles and relationships with supervisees. When multiple roles and relationships are unavoidable, it is the responsibility of the supervisor to conduct himself/herself in a way that does not jeopardize the integrity of the supervising relationship.


Termination: Practitioners discontinue professional relationships with individuals using their services when it is in the best interest of those persons, when such service and relationships are no longer desired or needed, or in the event continued service will result in a violation of the Code of Ethics. When an interruption of services is anticipated, practitioners promptly notify the persons receiving services and engage them in discharge planning or an appropriate transfer to another professional, if necessary. Upon the conclusion of the helping relationship, it is the practitioner's responsibility not to enter into any relationship with the person formerly receiving services that could create a risk of harm to that person.


Service Coordination: To the extent desired by the person receiving services, practitioners collaborate with others serving the same individual, including natural community supports such as peers, traditional healers and spiritual leaders to ensure the best outcome for the individual. Practitioners ensure a thorough transition for an individual from one service to another and follow up to ensure that full transition has been successful. Practitioners seek advice and counsel of colleagues and supervisors whenever such consultation is in the best interest of persons receiving services, in a way that protects the confidentiality of the individual receiving services


Collegial Relationship: Practitioners treat colleagues with respect, courtesy, fairness, and good faith and uphold the Code of Ethics in dealing with colleagues. Practitioners are transparent in defining their ongoing professional relationship with those colleagues whom they employ, supervise or mentor especially when those relationships change. Practitioners create and maintain conditions of practice that facilitate ethical and competent professional performance by colleagues and assume responsibility to assist colleagues to deal with ethical issues. Practitioners treat with respect and represent accurately and fairly the qualifications, views and findings of colleagues. Practitioners give credit to original source of ideas and material -- whenever possible. Practitioners cooperate with colleagues to promote professional interests and concerns. Practitioners respect confidences shared by colleagues in the course of their professional relationships and transactions.


To download a copy of this document for your records, CLICK HERE. 




June 2016

This Memorandum of Understanding (MoU) is made


The Mental Health Commission of Canada (MHCC)


Psychosocial Rehabilitation (PSR) Réadaptation Psychosociale (RPS) Canada (PSR/RPS Canada)



An orientation towards recovery is at the centre of the Mental Health Strategy for Canada and has also figured widely in most recent mental health policy documents across the country. As well there are significant pockets of recovery-oriented practice on the ground, as well as emerging tools of various kinds to promote the broader adoption of a recovery orientation. However, as the Strategy notes:

“Experience in other countries and here at home tells us that it will take sustained action on many fronts to truly shift culture and practice in the mental health system toward recovery and well-being. Guidelines, indicators, tools, competencies, standards, curricula, leadership, ongoing training and education, policies and legislation can all play a role in re-orienting policy and practice. A range of recovery initiatives in Canada must be developed and implemented.”

Organizations such as PSR/RPS Canada have been actively advocating for a shift to a recovery orientation for many years and have been leading the way in developing a range of standards and competencies to guide services and help train providers in making this shift. In order to achieve this shift in practice it is important to increase the awareness across the mental health system of the resources that are available and encourage collaboration and the sharing of knowledge regarding recovery-orientated practices and policies.

There is currently a substantial opportunity to make progress across the country by leveraging the release of the Mental Health Strategy and building on the existing work and initiatives of PSR/RPS Canada.


The parties to this MoU

Mental Health Commission of Canada

The Mental Health Commission of Canada (MHCC) is a catalyst for improving the mental health system and changing the attitudes and behaviours of Canadians around mental health issues. The MHCC is funded by Health Canada and has a 10-year mandate (2007-2017) to work towards a Canada in which everyone has the opportunity to achieve the best possible mental health. Among its initiatives, the MHCC created the country’s first mental health strategy, and is working to reduce stigma, 3 advance knowledge exchange in mental health, as well as examining how best to help people who are homeless and living with mental health problems.

In its role as a catalyst, the MHCC has created partnerships to focus on key projects and issues, and to make recommendations on how best to improve the systems that are directly related to mental health care. The MHCC provides its recommendations to governments, service providers, community leaders and many others, and works with these partners to implement them. Consulting with people who have lived experience of a mental health problem or illness and their families is also a central tenet of all of the MHCC’s work.


Psychosocial Rehabilitation Canada

PSR/RPS Canada is committed to the promotion of social inclusion, recovery and well-being of all individuals and communities. It was organized in 2002 as a distinct Canadian entity whose members had formerly been part of the International Association of Psychosocial Rehabilitation Services. Members of the organization are both individuals and organizations who are dedicated to recoveryorientated practices and are from a wide spectrum of interests including hospital and community service providers, people with lived experience and health professionals including psychiatrists. It has provincial chapters and is affiliated with AQRP. It is a member of the Canadian Alliance of Mental Illness and Mental Health and is the Canadian English branch of the World Association of Psychosocial Rehabilitation. PSR/RPS Canada is a leader in transforming the mental health sector through education, research and knowledge exchange. It advances education about psychosocial rehabilitation approaches in mental health and addiction services and systems and acts as an expert source of information on psychosocial rehabilitation principles and practices for Canadian mental health organizations, services and programs and the general public. In its brief history, PSR/RPS Canada has focused on establishing resources for use by the field including Standards and Definitions for Recovery Orientated Services; Competency Domains for Practitioners, a research bursary, an annual national conference. In addition local events are held by individual Chapters of PSR/RPS Canada.



This MoU reflects the fact that the MHCC and PSR/RPS Canada share the objective of fostering a recovery-oriented mental health system and commits the two organizations to working together, among others, to achieve this common goal.

To this end, both organizations will: 

  • Share best practices, findings and learnings, to better facilitate the work that each organization will continue to undertake independently;

  • Actively seek out opportunities for joint effort and cross-promotion of work of the shared work that we are doing on “recovery-orientated” practice;

  • Operate in a manner that encourages broader partnership with organizations that are not direct parties to this MoU; and

  • Work together to build the capacity of the whole mental health community to be better engaged in building a recovery-oriented mental health system.

The MHCC in its role as a catalyst and PSR/RPS Canada as a national association of professionals and agencies engaged in the provision of psychosocial rehabilitation services have identified a shared interest in, and the possibility to collaborate on, promoting, supporting and sustaining recovery-based policies and practices throughout the mental health system. These activities will help accelerate the practical implementation of recovery-oriented policies, programs and initiatives across the country and contribute to putting into practice the recommendations contained in Changing Directions, Changing Lives: the Mental Health Strategy for Canada.

Key to achieving this goal will be the development and wide endorsement of a range of recovery-oriented resources and tools, including standards, competencies and guidelines. As outlined in Schedule 1, the two organizations agree to work collaboratively to finalize and bring forward tools that PSR/RPS Canada is already in the process of developing and to help lead the process of developing a panCanadian guide to what constitute recovery-oriented practices and services.

This agreement in no manner impedes or infringes on the individual mandates of each organization nor its independence.


Shared Values

The signatories agree that they share some key values that are foundational to the spirit of a recovery-oriented mental health system as referenced in this agreement, including the importance of:

  • Striving to ensure that people of all ages in Canada who experience a mental health problem or illness and/or a substance abuse problem have equitable access to a full range of recovery-oriented resources and supports.

  • Modelling in all our work the principles that underpin a recovery orientation, including, but not necessarily limited to:

    • building on individual and community strengths

    • working in partnership

    • sharing accountability

    • A valuing of diversity and ensure it is operationalized throughout

    • promoting inclusiveness, openness and transparency

    • Recognizing the multiple psychosocial determinants of mental health and wellbeing and the impact of social and economic disparities on health outcomes.

  • Meaningful input and leadership from people with lived experience and families.

  • Supporting and strengthening existing efforts to promote and implement recovery-oriented policies and practices across the country.

  • Ensuring the inclusion of, engagement with, and participation by all those with direct or indirect involvement in the mental health system, including, but not necessarily limited to:

    • people with a lived experience of mental health problems and illnesses, their families and circles of care

    • service providers operating in all settings and from all disciplines

    • policy makers

    • system and program managers and administrators

    • researchers

  • Recognizing both the importance of fostering national, provincial/territorial, regional, local and sectoral capacity building amongst stakeholders and also enabling everyone to join together to build a pan-Canadian presence.

  • Both parties agree that Toward Recovery and Wellbeing: A Framework for a Mental Health Strategy for Canada (2009), and Changing Directions, Changing Lives: the Mental Strategy for Canada (2012) are foundational documents for shared priorities under this agreement.


MHCC and PSR/RPS Canada commit to:

  • Communicate openly and share information with each other for the purposes of this MoU,

  • Utilize the MoU as a reference point for both organizations, and to signal to the broader community our efforts to work together effectively to achieve positive outcomes for the community and,

  • An annual meeting of the signatories of both organizations and their delegates to review the implementation of this MoU and the broader issues affecting the mental health sector. These meetings can be via teleconference.

Financial relationship

Beyond any specific commitments that may be set in Schedule 1, the commitments of this MoU are not dependent upon any financial relationship (for example the commissioning of services) that might be negotiated separately.


Intellectual Property

Existing data, systems, information, materials and services, currently owned by each organization and shared with the other shall remain the property of each respective organization.

Each party will own any intellectual property created by it, the parties will own any intellectual property that they create together jointly and the parties will grant each other a license to use the intellectual property of the other, subject to third party rights.



The commitments of this MoU do not substitute or interfere with any legal responsibilities and obligations that might exist between the two organizations.

Notwithstanding any other provision or statement herein, the parties confirm that this MoU is intended to set out their intention to collaborate together but does not create any legal or other obligation between them.



Duration of MoU

This MoU will operate from date of signing to March 31, 2017 unless otherwise agreed between the parties in writing. If any party wishes to cancel this MoU then that party must inform the others in writing three months prior to such cancellation.

This MoU may only be varied by a document signed by all parties. Additional signatories may only be included with the consent of all parties.

PSR/RPS Canada Work Plan 2015 -2018

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Based on reports/directions from The PSR/RPS Canada Education Committee October 6, 2014

and The PSR/RPS Canada Board Meeting June 14, 2015

and PSR/RPS Canada AGM June 15, 2015

Our Purpose

To create a national resource to promote and support Recovery-Oriented and Psychosocial Rehabilitation Education and Training programs across Canada.

PSR/RPS Canada is committed to work in collaboration with key partners to ensure that service providers supporting individuals living with mental health issues have access to evidence-based Recovery-Oriented and Psychosocial Rehabilitation Education and Training.


Key Goals and Strategies:

1. Increase understanding of Recovery-oriented practice and Psychosocial Rehabilitation across Canada Strategies:

1.1. Identify key stakeholders/partners

1.2. Develop information materials on Recovery-oriented practice and Psychosocial Rehabilitation

1.3. Circulate information package to all stakeholders and partners

1.4. Seek opportunities to place a link to PSR/RPS website from stakeholders/partners' websites


2. Disseminate PSR Standards and Competences as foundation for education, training and service delivery in Recovery-Oriented practice and Psychosocial Rehabilitation Strategies:

2.1. Develop PSR Standards

2.2. Develop PSR Competences

2.3. Develop a process for disseminating developed PSR Standards and Competencies


3. Develop a structure for implementing Recovery-Orientated, PSR Standards and Competencies Strategies:

3.1. Develop training modules on how to implement PSR Standards and Competencies

3.2. Collaborate with key partners (Accreditation Canada, Mental Health Commission, Canadian Alliance on Mental Illness and Mental Health (CAMIMH), learning institutions, service providers, etc) to advocate for the endorsement and inclusion of PSR Standards and Competencies in mental health service planning and delivery

3.3. Collaborate with the Mental Health Commission of Canada to implement an education program on the information in the Recovery Guidelines document.

3.4. Develop and offer mentorship and coaching to organizations to help with implementation of PSR Standards and Competencies in their organizations


4. Advocate for inclusion of Recovery-Oriented approach and Psychosocial Rehabilitation in the training of health professionals working in the filed of mental health Strategies:

4.1. Identify key learning institutions and programs

4.2. Develop a compelling rationale and proposal for inclusion of Recovery-Oriented practice and Psychosocial Rehabilitation in the curriculum of health profession training programs

4.3. Advocate for approval of PSR education and training programs/activities for Continuing Education Credits (including Continuing Medical Education - CME) within each provincial jurisdiction


5. Promote the development of evidenced based Recovery-Oriented and Psychosocial Rehabilitation Education and Training Strategies:

5.1. Develop guidelines (including content, standards and format) for a variety of Recovery-oriented and PSR Education and Training (including but not limited to conferences, face-face classroom approach, webinar, online, videos)

5.2. Develop and disseminate multi-media resources to support PSR education and training


6. Facilitate the creation of Learning Networks or Community of Practice of PSR educators and trainers Strategies:

6.1. Identify current PSR Education Programs and trainers in each Province and Territory

6.2. Develop a structure for networking/linking educators and trainers in each region together - using Community of Practice framework

6.3. Evaluate the regional Communities of Practice of PSR educators and trainers


7. Develop a Registry of Canadian Recovery-Oriented PSR Practitioners and Educators/Trainers of Psychosocial Rehabilitation

7.1. Create a working group to explore the feasibility of developing a registry

7.2. Develop a proposal for PSR Board of Directors' approval

7.3. Establish a Registry of Canadian Recovery-Oriented PSR Practitioners and Educators/Trainers of Psychosocial Rehabilitation


8. Develop a framework for evaluating Recovery-oriented/PSR programs/services Strategies:

8.1. Develop an evaluation framework including tools for PSR Education and Training services and programs

8.2. Develop an evaluation framework including tools for evaluating PSR and Recovery-oriented services