Recovery has been endorsed by the Mental Health Commission (MHCC) as the leading strategy for mental health care in Canada.

The MHCC Guidelines for Recovery-Oriented Practice identifies psychosocial rehabilitation (PSR) as an important model for promoting recovery. PSR has been used for decades, and there is ample evidence that shows the success of these principles.

But what does that mean in our day-to-day practice?

Join us as we highlight three different settings in our province and we will illustrate how PSR guides them as they practice recovery.

In this webinar the presenters will also link their work to the Competencies of Practice for Canadian Recovery-Oriented PSR Practitioners.


Date: Wednesday September 11, 2019

Time: 12:00 p.m. – 1:00 p.m. (Eastern Time)

Registration is required

PSR Canada Members: FREE
Non-members: $20.00


In this webinar we will cover the implementation of PSR in these settings:

  • Acute Care

  • Peer Support in Emergency Care Settings

  • Community Settings

Continue below for more Detail:

Recovery in an Acute Care Setting
Presenter: Deb Watterworth

Internationally, the introduction of Recovery Oriented Practice in acute care has been challenging.  The Canadian Guidelines provided limited direction to practice in this context, and in fact this acute care in schedule 1 hospitals is often overlooked.  Recovery Oriented practice, although complex in this environment is the roadmap for change that addresses existing concerns about acute care and positions it in its rightful place in the spectrum of community-based services.   This presentation will outline some of the challenges, opportunities, lessons learned and practical examples for transformation in this setting

Peer Support in Traditional Mental Health: The Case for Peer Support in Emergency Departments
Presenter: Chelsea Gautier

The importance of peer support throughout the entire system of mental health and addiction services has ample evidence.  This relationship to recovery will be discussed.   The role of a Peer Navigator in an emergency department, the importance of their role and the link to the national competencies will be identified.

Recovery in a Community Setting
Presenter: Norine Thompson, Lin Sallay

Through analysis of Ontario Common Assessment of Needs (OCAN) data, Cota learned that their clients were expressing the need for social connection and participation.   Over the past few years, clients who are receiving Case Management Services and ACT Team support from Cota rated “Company” as their highest need.  This domain relates to social connectedness and participation.  Recovery oriented services need to respond to the voice of the clients, and Cota heard their clients need for a greater sense of belonging and social participation. This presentation will provide an overview of Cota’s implementation of Peer Support Services to focus on community integration, social participation, and wellness through one-on-one support as well as facilitating evidence-based WRAP groups. 

Presenter Bios:

Deb Watterworth:

Deb has 27 years experience working in community mental health. Currently she serves as a specialist for the Chatham Kent Health Mental Health Rehabilitation. Deb is a Master’s level CPI instructor, a smoking cessation (TEACH) practitioner. She is a graduate of the University of British Columbia School of Medicine where she obtained her Master’s degree in Rehabilitation Sciences focusing on psychosocial rehabilitation.

Currently, she is a Mental Health Rehabilitation Specialist an acute psychiatry unit in a schedule 1 hospital of the Chatham Kent Health Alliance where she is responsible for the development, implementation and delivery of the inpatient recovery program and champions the transformation to a recovery-oriented system. She is the President of the Ontario PSR Board of Directors.

Chelsea Gautier:

Chelsea is a passionate professional, who is formally educated in social work. She is guided by her personal experiences with mental health. She is currently working with the NE LHIN researching Recovery Oriented Practices and creating organizational competencies for implementation. She sits on the board of director’s at a local community peer support organization “Northern Initiative for Social Action- NISA”. She currently serves as the Vice-President of the Ontario Chapter of PSR Canada.

Norine Thompson

Norine is a Director of Community Health Services at Cota overseeing supportive housing and case management programs and services in North York.  Norine has worked as a professor in Psychosocial Rehabilitation Certificate program at Humber and Mohawk colleges. She is the past president of, PSR/RPS Ontario, and she currently works with community partners such as Toronto Community Housing, North York General and Humber River Hospital in developing client centered programs and services to foster hope and recovery.

Lin Sallay

Lin currently works for Cota in Toronto, as their Director of Community Health Services. She oversees case management and supportive housing programs in the downtown area. She has been a Professor within Humber College’s Faculty of Social and Community Services for over 15 years. She is also the Program Coordinator of Humber College’s Psychosocial Rehabilitation (PSR) Certificate program.

Lin is a Past Vice-President for PSR/RPS Canada and a Past President of PSR/RPS Ontario. Throughout her career, Lin has strived to ensure mental health services are person-centred and recovery-oriented.